All website orders are processed and shipped within 1-3 business days. Shipping charges are determined by the size/weight of your order and will be displayed during the checkout process.
Business Days when referenced shall be defined as Monday-Friday. Holidays do not count as business days. Saturday and Sunday are not business days.
Special order, custom made or non-stock items will ship based on the advertised lead times and any supply chain constraints.
Customers are responsible to provide accurate shipping addresses. Fishing Addiction Gear is not responsible for incorrectly provided shipping addresses. In the event a package is returned by the carrier to Fishing Addiction Gear due to the provided shipping address being invalid, the shipping costs will not be refunded.
Domestic shipping shall be referenced as orders shipping from us to customers within the continental United States.
Most domestic orders typically ship the next business day if ordered by 3:00PM Eastern Time. If the order is placed after 3:00PM Eastern Time, it will likely ship 2 business days after the order was placed. ** Orders placed after 5:00AM on Thursday's will not ship until the following Monday. **
Example 1: The customer places an order at 7:30PM on Tuesday. The order will likely ship on Thursday.
Example 2: The customer places an order at 2:30PM on Monday. The order will likely ship on Tuesday.
Example 3: The customer places an order at 9:00AM on Friday. The order will likely ship on Monday.
The size and weight of the order will determine whether it ships via UPS or USPS.
Our international shipping coverage is to Canada only. We do not currently ship to any other countries outside of the United States and Canada.
Orders shipping to Canada process in the same time frame referenced above in the domestic shipping section. Canada orders will ship with the required carrier customs documents on the outside of the packages.
Buyers in Canada are responsible for all shipping costs. This includes the shipping costs we collect up front and any additional costs that may develop after the package/packages leave our possession. Additional costs could include; customs fees, duties, tariffs and taxes. We do not determine if customs or the carrier will impose any additional charges or any of these additional fees.
Customer orders shipping to Canada will have the option to ship via USPS if the total size/weight of the package is small enough. The customer will be able to choose from the available shipping options at checkout. USPS does not typically collect any additional customs, duties or taxes after the item/items ship. UPS may collect additional charges. UPS is typically much quicker but more costly. If you have a small enough order and it qualifies for USPS international package, this will be the most cost effective but will take the longest time to deliver. Please refer to carrier websites for current international package transit times and estimates.
Fishing Addiction Gear is not liable for any products that may be lost or damaged during shipping. If your order is lost, damaged or arrives late, please contact the carrier to file a claim or inquiry. In the event your order arrives damaged, take pictures to show the condition of the packaging before opening the package. This will help with your claim process.
Fishing Addiction Gear packages all orders with extreme care to reduce the risk of damage by carriers as much as possible. Once the package is shipped, ownership of the package is then conveyed to the customer.
Once your order is shipped, a shipment notification email will be sent to the email address you provided when placing your order with us. This will include the tracking number for the shipment. Depending on the email provider, these emails may be directed to your spam/junk folder. Please check these folders if you feel your item may have shipped and you don't see a notification email. The tracking numbers assigned by the carries can take up to 24 hours to produce tracking data.
Once your package/packages leave our facility, we have no control over them. If you have tracking questions, shipment delay questions, or any others, please contact the carrier directly.